How Grandparents Can Help Rewrite the Story About Gen Z

What do stereotypes say about young adults born between 1997 and 2012? What valuable role can grandparents play? To set aside judgment and open up the conversation, they have a key advantage: perspective. They know, for example, that every new generation has, in its own way, been viewed with suspicion by the one that came before it. It’s an age-old generational reflex: change is unsettling before it is understood. So what are these stereotypes, and how can we, today’s grandmothers, help break them down?

Too Fragile

Often described as hypersensitive, unable to handle criticism, or overly focused on mental health, this generation talks about realities that previous generations have often kept silenced.

What this might hide: Talking about anxiety, burnout, or personal limits may indicate a desire to stop normalizing silent suffering.

How grandmothers can help:

By not downplaying what the young person is expressing and by acknowledging that we may simply have been more silent than they are on these issues. Grandmothers can embrace vulnerability because if we dare to show it, it’s a step toward finding a solution.

Lazy Generation

They are accused of not wanting to work, of refusing to make an effort, or of lacking stamina.

What this might hide: many do not reject work, but rather exhaustion, toxic environments, and the idea that a person’s worth is measured solely by their productivity. Recent data shows that younger generations are looking to balance money, purpose, learning, and well-being at work.

How grandmothers can help:

First, we can replace phrases that imply “we used to work harder” with “What makes you want to give your all?” And in conversations with other adults, point out that wanting a balanced life isn’t the same as lacking ambition.

Smartphone Addicts

They’re supposedly incapable of living without screens, without social media, without seeking validation online.

What this might hide: every aspect of their lives has developed in a digital world. Aside from their negative effects, these technologies help them stay connected, learn, create, advocate, or find communities.

How grandmothers can help:

Rather than reducing phone use to an addiction, take an interest in how they use it: “Who do you follow online?” “What do you create?” And if the young person is aware of what their grandmother does online, it will also be easier to talk about the downsides or dangers.

Lack of Respect for Authority

Young people are often criticized for asking too many questions, not obeying automatically, or challenging established ways of doing things.

What this might hide: they have grown up in a world where many individuals and institutions have lost their credibility, and they also favor an horizontal management structure where everyone pitches in to find solutions. The hierarchical model does not align with their values of collaboration and autonomy. Arrogance is unacceptable, but demands for consistency, transparency, and fairness are entirely valid.

How grandmothers can help:

Help them distinguish between disrespect and critical thinking when necessary. A young person who asks “Why?” isn’t necessarily being rude. Sometimes they’re trying to understand before agreeing. However, tone makes all the difference, and it’s good to lead by example.

Impatience and High Expectations

Often portrayed as impatient and demanding, this generation has grown up in a world of instant gratification.

What this might hide: two very different things: instant gratification in various forms has always been part of their lives (though now all generations are becoming increasingly impatient) and… these young people are reaching adulthood in a costly, unstable, and anxiety-inducing environment, so their sense of urgency may stem from the feeling that the future is fragile.

How grandmothers can help:

They can put these difficulties into perspective. Grandparents know that, throughout history, certain periods have been just as destabilizing and anxiety-inducing as today, but they understand young people’s anxiety because they, too, are affected by the rapid transformation of today’s economic, social, and technological conditions. Openness is key here; we can ask them to explain what’s most challenging for them, while making it clear that we understand their world as young adults is very different from the one we experienced.

No Longer Know How to Communicate

People say Gen Z no longer know how to talk to others and that they prefer texting to real conversations.

What this might hide: they communicate differently. They switch between different forms of expression: text, images, humor, memes, videos, short messages, and online chats. It’s sometimes less rich, but sometimes not at all – it’s just a different code.

How grandmothers can help:

By creating opportunities for real conversation: walks, coffee, car rides, and shared activities can sometimes spark very meaningful conversations.

Self-Centered

They are accused of narcissism, individualism, and an obsession with identity.

What this might hide: Many young people are trying to figure out who they are in a world that is highly visible, highly competitive, and highly uncertain. Their search for identity can be interpreted as self-centeredness, when in fact it is often an attempt to find their place in the world.

How grandmothers can help:

By offering a less hurried, less performance-oriented perspective. They can remind young people that they have the right to try, to make mistakes, and not to have a clearly defined identity by the age of 20.

In short, challenging stereotypes about Gen Z doesn’t mean pretending that young people are perfect. It means refusing to pigeonhole them before listening to them.

Let’s Have a Conversation :

Do your adult grandchildren usually talk to you? Do you think grandmothers can counter pervasive myths by sharing firsthand observations about their adult grandchildren? What are the differences between being an ally and being a mentor to your grandchildren?